Frequently Asked Questions

Pot of Food connects you with local chefs and food vendors who prepare meals according to your exact specifications. You can customize every ingredient and have it delivered to your door.

After selecting a dish, you'll see all customizable options. You can add/remove ingredients, adjust quantities, specify cooking preferences, and even request special preparation methods. Our interface makes it easy to see nutritional changes in real-time as you customize.

After your customized meal is prepared, it will be picked up and delivered to your specified location. You can track the delivery in real time through our app. Delivery fees vary based on distance.

We accept all major credit cards, Apple Pay, and Google Pay through our secure payment system. You'll be charged when you place your order.

Absolutely! You can save any customized meal to your 'Favorites' for easy reordering with just a single tap.

All vendors undergo a rigorous verification process including kitchen inspections, food safety certifications, and customer service evaluations. We continuously monitor performance to ensure quality standards are maintained.

You can reach our 24/7 customer support team through the in-app chat, by email at Admin@potoffood.com, or by phone at (+234) 707-3447-737. Average response time is under 15 minutes for urgent issues.